This is how chatbots should be

Here's a screenshot:

It acknowledges that it is a chatbot - it's not pretending to be human and its avatar is a cute robot.

It makes clear its disadvantages (possible inaccuracy) and advantages (speed).

It accepts that you might prefer to ask a human, and makes it clear that you can do so.

It gives a clear timescale for interacting with a human, and explains why there might be delays.

While it encourages you to use the chatbot - and gives reasons - it allows you to make up your own mind.

In my case, the chatbot gave me the info I needed to know instantly. It also cited its sources, so I could check. And it then asked if I wanted to know more, or gave me the opportunity to contact a human.

That's the way to do it.